Support for parents and carers

Hello 

My name is Gill Miles and I am your school's family support worker. I am available in school each day to support all children with any issues they may wish to talk about. I am also available to parents and carers. If you would like to talk me to discuss anything related to your child, yourself or the wider family that you think I may be able to help with then, please ring the school or drop into the school office and ask for me. 

I have compiled a menu of helpful links and contact numbers which I use regularly in my role. I would like to share these with you as I believe this is important information that we all need to know about. Hopefully you will find some of it useful. Please take a look below. Clicking on each image below will take you directly to the associated web site, alternatively please get in touch and I will be happy to discuss. My contact details and times of work are at the bottom of this page. 

 Safeguarding concerns - If you have a safeguarding concern about a child then you can contact the Staffordshire Multi Agency Safeguarding Hub on 0800 13 13 126 option 2.   

  'Thinkuknow' is the education programme from the National Crime Agency-Child Exploitation and Online Protection (NCA-CEOP), a UK organisation which protects                            children both online and offline. Please click on the link for information that you may find helpful.

    NSPCC website has not only information on how to report suspected abuse of a child but holds advice for parents and carers. The website contains                                                  useful  helpline numbers.  

     NHS Families' health and well-being service , can be contact by phone on 0300 303 3923. Chathealth is a  0-19 health and well-being  advice                                                   text service. This service is available to parents / carers  by using 07520 615722, and for young people between the ages of 11-19yrs  by using                                                       07520615721.      

  New Era  is a domestic abuse service operating across Staffordshire and Stoke on Trent. Offering help to all those affected by domestic abuse in Staffordshire or                               Stoke-on-Trent, New Era provides free and confidential support for victims, perpetrators and their families 

    Glow are a local charity who help support anyone affected by domestic violence. They can be contacted via their website...  

    The National Online Safety website is full if useful information to help parents to help their children stay safe whilst online. It has extremely                                                           useful 'need to know' information about the latest apps  such as TikTok, Snapchat,Minecraft, YouTube, Instragram, Roblox, Fifa and lots more.                                                         Please click on the link for more information. 

   Homestart are a local organisation who can help families through the tougher times of their lives. Referrals can be made directly to the                                                                 service. Please take a look at the link which details the types of help they are able to provide. 

            Staffs Housing (previously Staffordshire Housing association)  a local housing provider who supply affordable housing in Staffordshire and                                                               Cheshire. They can be contacted on 01782 7445333 or please view the website via the link. 

                  Younger Mind are a locally based organisation who help support children and young people with their mental health and well being. please                                                              review the website for more information which includes advice for parents and how to make a referral.  

           Dove are a bereavement and counselling service for adults and children. They are based in Hanley and counsellors can come into school to support                                                  children if appropriate. They are contactable on 01782 683155 or via the website 

               The Carers Hub. The following link gives information for adults and young people who may find themselves caring for a family member. Support                                                      for young carers is available through this organisation.

  Money Smart Families are a service provided by Aspire who can help families with a range of money saving tips, benefit checks, review of universal credit                                       claims, completing benefit forms, looking into debt etc. Families DO NOT have to be an Aspire tenant, however  they must live with Newcastle under Lyme and                                 be in receipt of child benefit. Money Smart families can be contacted at Aspire on 01782 635200. 

Normal working hours :

Monday 8.30-3.00

Tuesday 8.30-4.00

Wednesday 09.30 -5.00

Thursday 0830 - 4.00

Friday 0930 - 3.00

Please contact the School Office on 01782 973722 to arrange an appointment ,or drop-in during the above hours. 

Alternatively email directly  gmiles@stwulstansprimary.co.uk